Cactus TEFL- Terms & Conditions
1. Payments & The Application Process
1.1 When applying for a course through Cactus TEFL you will not pay anything until you have been accepted onto a course.
1.2 In order to reserve your place on a course, once accepted, you will need to pay a non-refundable deposit either to Cactus TEFL or directly to the centre, depending on the course you have chosen.
1.3 Where the deposit is paid to Cactus TEFL the deposit is non-refundable and the fee is £250.
1.4 Course fee must be paid in full at least 6 weeks before the start of the course. Failure to pay in full at least 6 weeks before the start of the course will result in losing your place on the course and forfeiting your non-refundable deposit.
1.5 For course applications submitted less than 6 weeks before the course starts, full payment is due immediately after an offer has been made in order to secure the offered place.
1.6 Payment of fees is taken as confirmation of a reservation for the course dates selected.
1.7 Once you have proof of payment you may apply for your free English Language Methodology course through Cactus. Cactus reserves the right to withdraw your access to this online course at any time.
1.8 Although we try to offer as much flexibility as possible, payments cannot always be transferred to another course, course date or candidate. We reserve the right to apply a £50 alteration fee for any changes to your reservation.
1.9 In the case of cancellations made later than six weeks before the start of the course and where payment has been made in full, please consider both the payment and the deposit non-refundable. Applications for refunds under these circumstances may be considered by the centre on a case by case basis, not by Cactus TEFL. In most cases a refund will not be given. The deposit is always non-refundable.
1.10 Please note that in the event of a candidate withdrawing from the course once it has started for whatever reason, Cactus TEFL cannot refund fees or offer a place on a subsequent course.
2. The Course
Intensive TEFL courses can be physically and mentally demanding. You should seek advice from a doctor or qualified expert if you feel any condition you have may jeopardise your wellbeing. It's important that you disclose any important health information you think the school needs to know when considering your application.
Despite their best efforts, schools do occasionally have to cancel courses at short notice. Cactus TEFL will always make every effort to help you find an alternative, but cannot be held responsible for any travel or accommodation arrangements made by you in preparation for a course. We strongly advise you to take out cancellation insurance to guard against the unlikely eventuality that you or the school have to cancel a course (and travel insurance, if intending to attend a course overseas). Please contact us if you have any concerns about cancellations.
Course materials, airport transfers, accommodation, and any related additional services offered by the school you have chosen are not included in the prices listed unless specifically stated on our website.
5. Credit Card Charges
If you pay by with a credit card, fees of 2.75–3.5% are levied by the bank, and this is added to your course fee. To avoid fees you can pay with a UK Visa Debit card, or via an online bank transfer. If paying via bank transfer, any associated charges must be paid by you.
6. Grievance Procedure
Each school has their own grievance procedure, and it is important to use the school and the school's terms and conditions as a first point of contact in the case of any grievances related to the interview, school, course, or delivery of the course. Any grievance arising directly associated with the Cactus TEFL service will follow Cactus' own internal grievance procedures, and where necessary, will be subject to UK Law.